FAQ

Svedbro Smide is a family-owned manufacturing company based in Hälsingland, Sweden. For over 100 years, we have built our business around forging production and craftsmanship, with a strong focus on quality and environmental responsibility. Today, our work is centered around the Svedbro Wrecking Bar and the Stalpen Tree-Felling Jack.

Svedbro Smide is located in Gnarp, Hälsingland, Sweden.

Svedbro Smide is a manufacturing company specializing in two main products:

• Svedbro Wrecking Bar, available in five sizes, is forged, ground, and hand-painted in the signature blue color. Previously known as the TOVE Wrecking Bar or Gränsfors Wrecking Bar, it has become a trusted tool for professionals. [Learn more about the production of the Svedbro Wrecking Bar here.
• Stalpen Tree-Felling Jack, a mechanical tree-felling tool that is indispensable for forestry work or when precision tree felling is required. Safety is a top priority in forestry, and it is crucial to rely on high-quality tools. Stalpen is forged in our workshop in Gnarp

Svedbro Smide is owned by brothers Adam and Daniel Brånby and is part of the family-owned company Ekstigen AB. Within the same company group, you will also find:

• Gränsfors Bruk, which manufactures hand-forged axes in the forge in Gränsfors.
• Wetterlings, which manufactures hand-forged axes in the forge in Storvik.
• Woolpower, which manufactures base layers, socks, and insulating garments made from merino wool in its own textile factory in Östersund.

This group of companies shares a strong commitment to Swedish production, craftsmanship, knowledge, environmental responsibility, and tradition.

Within this group, there is also Svalan Logistik AB, a logistics company that manages the webshops for Woolpower, Gränsfors Bruk, and Svedbro Smide.

Svedbro Smide’s webshop is managed by Svalan Logistik AB, a sister company to Svedbro Smide. Svalan Logistik handles payment, delivery, returns, and complaints for orders placed through the webshop.

Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund Sweden

In 1985, Svedbro Smide’s former owner, Gabriel Brånby, purchased the bankrupt Gränsfors Bruks AB and merged the operations under the name Gränsfors Bruks AB.

Svedbro Smide focused on wrecking bars and forestry tools, while Gränsfors Bruk manufactured axes and other hand tools. In 1988, Gränsfors Bruk sold the forestry tool division to Sandvik, and in 2005, the businesses were separated again. The Gränsfors Bruks Wrecking Bar Forge in Gnarp became Gränsfors Smide in Gnarp AB, while axe manufacturing continued at Gränsfors Bruks Axe Forge.

In recent years, Gabriel’s sons Adam Brånby and Daniel Brånby have taken over the leadership, and in January 2015, the company in Gnarp returned to its original name, Svedbro Smide AB, to distinguish itself from the sister company Gränsfors Bruk AB and reconnect with its history. Despite significant economic challenges, Svedbro Smide has continued to grow and now sells its tools in over thirty countries.

Svedbro Smide is owned by brothers Adam and Daniel Brånby and is part of the family-owned company Ekstigen AB. Within the same company group, you will also find:

• Gränsfors Bruk, which manufactures hand-forged axes in the forge in Gränsfors.
• Wetterlings, which manufactures hand-forged axes in the forge in Storvik.
• Woolpower, which manufactures base layers, socks, and insulating garments made from merino wool in its own textile factory in Östersund.

An order confirmation is always sent to the email address you provided when placing your order. If you haven’t received a confirmation, please check your spam folder to ensure it hasn’t ended up there or verify that you entered the correct email address.

Removing a product or making changes to the color or size may be possible if your order has not progressed too far in our packing process. However, it is unfortunately not possible to add products to your order.

If you want to add something to your order, it’s important to contact us immediately, before the order has been packed. The easiest way to do this is to cancel the original order and then place a new one.

Please contact our customer service for assistance if needed.

Contact our customer service via email at contact@svalanlogistik.com or by phone at 063-12 27 00 if you need assistance with canceling your order. Please reach out to us as soon as possible, as your order cannot be canceled once it has been picked, packed, or shipped.

Your package will remain at the PostNord pickup point for 7 days. After that, the package will be returned to us.

If you do not collect your package and it is returned to us by the pickup location, we reserve the right to charge you for the costs incurred. The fees are as follows: Within Sweden: 200 SEK Within Europe: 20 EUR To Canada: up to 70 CAD The fee covers return shipping, administration, and handling costs.

If you have changed your mind, you need to pick up the package and return it to us. Instructions on how to make a return can be found under the “Return” section.

For customers within Sweden: To shop as a business, select the option “Organisation/Företag” at checkout. Please note that when you shop as a business, your invoice will be sent from Klarna’s partner, Billie.

– For purchases in SEK with delivery within Sweden, the payment solution from Klarna AB is used. Through Klarna, you can choose to pay with Credit Card, Invoice, Installments, Pay Now, or Swish. If you are unable to complete your purchase using your preferred payment method, even with the provided personal identification number, please contact Klarna for assistance. – For purchases in EUR with delivery within Europe, and purchases in CAD with delivery to Canada, the payment solutions from Stripe and Paypal are used.

Yes, all prices for our products include VAT.

No, at the moment we do not offer digital gift cards.

Your invoice will be sent to the email address you provided when placing your order. For customers in Sweden, you can also view your invoice by logging into “My Klarna” on their website or through the Klarna mobile app.

If you wish to return a product, please fill out the return slip that came with your order and send it back using the return shipping label provided. Once your return is processed, we will credit the amount to your account. For customers in Sweden: If you have chosen invoice as your payment method, you need to report the return to Klarna via their app or customer service. Your invoice will be paused until we have processed your return. Once the return is handled, your invoice will be credited or adjusted, and a new, updated invoice will be sent out from Klarna.

For customers outside of Sweden: Please return the item(s) that you do not want to keep by sending them to Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund, Sweden You cover the shipping cost and it is your responsibility that items arrive in a good condition. Save the shipping receipt until your return has been confirmed. Shortly after we have received your return, we will pay back the amount paid for the item(s).

For customers in Sweden: If you have questions about your invoice, please contact Klarna’s customer service directly. They can assist you with any invoice-related inquiries or adjustments For customers outside of Sweden: If you have any questions, contact contact@svalanlogistik.com

Within Sweden, goods are delivered via Postnord. Outside of Sweden, goods are delivered via UPS. A fixed shipping cost based on your delivery address is added to all purchases. The shipping costs are as follows: Within Sweden: 49 SEK Within Europe*: 12 EUR To the USA: 30 USD To Canada: 40 CAD *Svalan Logistik AB does not deliver to Menorca, Mallorca, or the Canary Islands.   Shipping costs are non-refundable.

We aim to deliver your items within the following timeframes: Within Sweden and Europe: 3–5 business days To Canada: 7–8 business days

In conjunction with long weekends and periods of high order intake, delivery times may be longer but we do our utmost to ensure you will receive your parcel as quickly as possible. Orders placed during holidays will be processed the following working day. Items that are not in stock are marked “Not in stock”. All deliveries include a specification of the items you have ordered.

Yes, we deliver to Belgium, Denmark, Estonia, Finland, France, Italy, Latvia, Lithuania, the Netherlands, Spain*, the Czech Republic, Germany, Hungary, and Austria.

*Please note, Svalan Logistik AB does not deliver to Menorca, Mallorca, or the Canary Islands.

For customers outside Sweden: Currently, we do not offer tracking for packages sent outside of Sweden. For customers in Sweden: We send all our packages within Sweden via PostNord, and updates about your package are provided through them. You can receive information via email or track your package directly in their app, “PostNord”.

For orders sent within Sweden via PostNord, your package will remain at the PostNord pickup point for 7 days. After that, the package will be returned to us.

If you do not collect your package and the pickup point sends it back to us, we reserve the right to charge you for the costs incurred. The current fee is: Within Sweden: 200 SEK Within Europe: 20 EUR To Canada: up to 70 CAD The fee is covering return shipping, handling fees, and administrative costs.

If you notice visible damage to your package, inform the postal agent immediately when you pick up your package. To process the claim, they must report it on the same day.

It’s also important to take photos of the package and the packaging before opening it, and then also of the product(s) once unpacked.

Contact us via email at contact@svalanlogistik.com as soon as possible and include photos and a description. We will initiate a claim for you. We need this information within 3 days to report it to the carrier.

Neither Svedbro Smide, Svalan Logistik AB, nor PostNord charge any additional fees after you have placed your order. Shipping costs are clearly stated in your order confirmation.

If you have received an SMS or email stating that you need to pay extra to receive your package, it is most likely fraudulent. Unfortunately, scam messages sometimes circulate via email and SMS, claiming to be from the carrier of your package. Do not click on any links if you are unsure of their legitimacy.

We offer a total of 30 days for free returns, consisting of a 14-day right of withdrawal and an additional 16 days of extended return period. This is counted from the day you pick up or receive your order until you return the package to the postal agent.

If you wish to exchange a product, you need to place a new order for the desired item.

Return the product you do not wish to keep by filling out the return slip that came with your order and sending it back using the return shipping label provided with your order.

We will credit the amount once your return has been processed.

Fill out the return slip Specify what you want to return and pack the return slip with the item(s) you wish to return/complain about.

• Order number
• Name
• Phone number
• Reason for return

• Order number
• Name
• Phone number
• Reason for return

2. Pack Pack the items and make sure the package is securely sealed. The original packaging of the product should not be used as outer packaging, and the return shipping label should not be applied directly to the original packaging. The product must be returned in unused condition

3. Send The address to which you should send the package:  

Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund, Sweden

For Sweden: Report return with Klarna If you selected invoice via Klarna, you must also report your return through their app or website so that your invoice can be paused until we have processed the return. We will credit the amount once your return has been processed.

Please note:

• Pack the item carefully to avoid any shipping damage.
• We recommend sending the return with tracking and requesting a receipt that includes the parcel ID from the drop-off location. This makes it easier to track the return shipment if needed.
• Label the return with your order number.

• Pack the item carefully to avoid any shipping damage.
• We recommend sending the return with tracking and requesting a receipt that includes the parcel ID from the drop-off location. This makes it easier to track the return shipment if needed.
• Label the return with your order number.

Returns are at the customer’s expense.

If you no longer have the return slip, you can write the following information on another piece of paper and include it:

• Order number
• Name
• Phone number
• Reason for return

Do the following:

• Pack the item carefully to avoid any shipping damage.
• We recommend sending the return with tracking and requesting a receipt that includes the parcel ID from the drop-off location. This makes it easier to track the return shipment if needed.
• Label the return with your order number.

Send to:  Svalan Logistik AB Gärdsgårdsvägen 2 831 77 Östersund, Sweden  

Otherwise, follow the same steps as under “How do I return a product?”

Our goal is to process a return within 5 business days after we have received it. During periods of high volume, the processing of returns may take a little longer.

1. Contact customer service Start by contacting us via email at contact@svalanlogistik.com. In the email, attach pictures or a video showing the defect/issue with the product, explain the problem, and describe how the product was used. Also include the order number for the complaint.

2. Feedback and proposed solution  We will contact you to proceed with the complaint. If the product is being returned for a complaint, it must be clean, free of dog hair, dirt, etc. If the product is not clean when it is returned to us, it may be sent back without action.

In case of a dispute

In the event of a dispute, we always follow the recommendations of the Swedish National Board for Consumer Disputes. You can also choose to start the process on the EU’s common dispute resolution platform, which you can find here: http://ec.europa.eu/odr.

Returns are paid by the customer.

Svalan Logistik naturally covers the return shipping costs for defective items or items that have been packed incorrectly. Svalan Logistik only accepts returns of products purchased via Woolpower’s webshop.

The ToVe Wrecking Bar is a model developed in 1952 by Svedbro Smidesfabrik on behalf of Gränsfors Bruk. It was named TOVE after the salesman Tore Vestin and was based on a model that Svedbro Smide had been producing since 1942. The collaboration with Gränsfors Bruk did not work well, which led to Svedbro Smide continuing as an independent forge in Gnarp under the leadership of Per Enander.

Today, the same Wrecking Bar model is produced under the name Svedbro Wrecking Bar, still in the characteristic blue color that has been a hallmark since 1952.

Yes, the Wrecking Bar we produce today is the same as the one produced since 1952 (based on a model from 1942) that was developed by Svedbro Smide on behalf of Gränsfors Bruk. Initially, it was named the ToVe Wrecking Bar after the salesman Tore Vestin. During the years the companies were merged, it was also called the Gränsfors Wrecking Bar.

Today, it is produced under the name Svedbro Wrecking Bar, still in the characteristic blue color that has been a hallmark since 1952.

In Sweden, the word “kofot” can be bent in different ways, such as “kofotar” or “kofötter,” but at Svedbro Smide, we’ve always said “en kofot, flera kofotar.” This tradition goes way back, and one story we’ve heard is that it was the current owner’s father, Gabriel Brånby, who played a role in getting the term “kofotar” included in the Swedish Academy Dictionary (SAOL). Whether that’s true or not, we can’t say for sure, but we wouldn’t be surprised if it is!

Yes, you can order your Wrecking Bar directly from our webshop.

Our Wrecking Bars are available in the factory stores of our sister companies. Feel free to visit:

• Gränsfors Bruk, Gränsfors 381, 829 52 Bergsjö, Sweden
• Woolpower, Gärdsgårdsvägen 2, Östersund, Sweden

We are available at several retailers across the country. You can find your nearest retailer here.

In addition to our own webshop, we are available at several retailers across the country. You can find your nearest retailer here. You can also find our Wrecking Bars in the factory stores of our sister companies.

• • Gränsfors Bruk, Gränsfors 381, 829 52 Bergsjö, Sweden
• • Woolpower, Gärdsgårdsvägen 2, Östersund, Sweden
• • Woolpower, Gärdsgårdsvägen 2, Östersund, Sweden

No, we do not have our own physical store. However, our Wrecking Bars are available at the factory stores of our sister companies. Feel free to visit:

• • Gränsfors Bruk, Gränsfors 381, 829 52 Bergsjö, Sweden
• • Woolpower, Gärdsgårdsvägen 2, Östersund, Sweden
• • Woolpower, Gärdsgårdsvägen 2, Östersund, Sweden

We are available at several retailers across the country. You can find your nearest retailer here.

All Svedbro Smide Wrecking Bars are hand-forged from special alloy spring steel, hardened for strength and flexibility, and undergo tumbling, grinding, and quality checks for optimal durability. The Wrecking Bars are then painted in the iconic blue color and come with a 20-year warranty.

• Forging: The Wrecking Bars are hand-forged from special alloy spring steel for durability and flexibility.
• Hardening: Hardened to achieve the right balance of strength and flexibility.
• Tumbling and Grinding: The surfaces are tumbled and ground to provide a smooth, durable finish.
• Quality Control: Each Wrecking Bar is carefully inspected for the highest quality.
• Painting: Painted in the iconic blue color that defines Svedbro Smide.

For more information, visit Svedbro Smide’s manufacturing page.

All Svedbro Smide’s wrecking bars are manufactured in our forge in Gnarp.

We use a specially alloyed spring steel with high carbon content. Spring steel is a type of steel that is designed to return to its original shape after being bent or stretched

We use a specially alloyed spring steel with high carbon content. Spring steel is a type of steel that is designed to return to its original shape after being bent or stretched

The Stalpen is a mechanical tree felling guide that can push a tree in the desired direction, even if the tree’s natural fall direction is different, providing a safe tree felling process even with very difficult trees. The Stalpen is designed to withstand large forces such as overhangs, wind gusts, and incorrect tree lean. The mechanics of the Stalpen are highly reliable as it does not use wires, nylon straps, or other variants for operation, all to minimize the risk of tangling and wear on the materials.

The safety crank consists of a lamellar coupling with friction elements and a ratchet gear with a catch that prevents backlash from the crank, allowing it to be turned in both directions without needing to adjust the catch that holds the ratchet gear in place.

The design means the lifting capacity is 17 times the force you apply to the crank. The maximum lifting capacity is 2600 kg.

No, the Stalpen does not replace a winch or other specialized machines for difficult and risky tasks. Judgment and professional experience are always important during tree felling.

No, the Stalpen does not replace a winch or other specialized machines for difficult and risky tasks. Judgment and professional experience are always important during tree felling.